WordPress Personal Support & Maintenance

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Options To Help You Start Your Journey!

Basic Support & Maintenance (*per Year ) – $200
24/7 support, Monthly Backups, Monthly Security checks, Monthly WordPress Updates, 24/7 site monitoring

Billed yearly until cancelled
Basic Support & Maintenance (*per Month) – $20
24/7 support, Monthly Backups, Monthly Security checks, Monthly WordPress Updates, 24/7 site monitoring

Billed monthly until cancelled
PRO Support & Maintenance (*per Year ) – $450
24/7 support, Daily Backups, Weekly Security checks, Weekly WordPress Updates, 24/7 site monitoring, 2 hours of custom work

Billed yearly until cancelled
PRO Support & Maintenance (*per Month) – $45
24/7 support, Daily Backups, Weekly Security checks, Weekly WordPress Updates, 24/7 site monitoring, 2 hours of custom work

Billed monthly until cancelled

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Because maintaining a website means so much more than merely updating plugins and the theme, we have a top-notch team of experts that will keep your website updated. Not only that, but they can also provide assistance with custom changes you might require.

We offer WordPress Maintenance services that are suitable for small blog sites or bigger corporation websites. Both basic and PRO version include monthly backups, updates, and security checks. You will also receive dedicated support on a 24/7 basis (maximum response time is 24 hours) via our ticket system.

We will monitor your website so that you can focus on your business without any interruptions!

Do I need the PRO version?

It depends on your needs. If you add new content daily and if it is of paramount importance, then the answer is yes. Daily backups can often save you from tedious work of restoring your content if anything goes wrong. You need the PRO version if the following applies:

daily backups (instead of monthly)
provides weekly WordPress core and plugins update
weekly Security checks
1 hours of custom work/month (*only on year plan)

All backups are done offsite. This mean that your content is safe in cloud outside your server location!

What exactly do we offer?

24/7 Support

A 24/7 support (24 hours response time). You can submit an unlimited number of tickets each month.

Monthly/Daily backups

We offer daily/monthly off-site backups for both your files and the DataBase. This service also includes emergency website restoration from a backup.

Weekly/Monthly updates

Based on the plan we manage updates for WordPress plugins on weekly or monthly base, WordPress core and the WordPress theme. Security updates are performed when needed (24/7).

Weekly/Monthly security check

Weekly/Monthly security checks are performed for all plugins, WordPress core and the WordPress theme. We monitor your website at all times.

For those websites built on the WordPress CMS platform, frequent updates are essential to keep your website running smoothly and securely. WordPress team regularly makes updates to the core of the CMS system. Moreover, developers constantly update their plugin’s functionality, and the theme you use needs regular updates to accommodate the core and plugin updates.

If something goes wrong with the website, the best option is to restore it from a backup. A hosting company usually have some sort of backup, but not off-site. Note, they charge extra for off-site backups. We offer monthly off-site backups in our basic package and daily backups in our PRO package. It includes the backup of the website, files, and DataBase.

Basic Plan

$300

PER Year

24/7 Support
Monthly Backups
Monthly security checks
Monthly WordPress updates
20% discount on all our themes

Check our Themes

Pro Plan

$500

PER Year

24/7 Support
Daily Backups
Weekly security checks
Weekly WordPress updates
40% discount on all our themes
2 hours of custom work (*per month)

Check our Themes

General FAQ for WordPress Personal Support & Maintenance

Do you offer 24/7 technical support?

Our support hours are 9 AM – 4 PM Eastern Time (including weekends). All support tickets submitted during off-hours are immediately attended to during our regular support hours. We will take charge of all inquiries within 24 hours scope.

What information do you need from me (the customer)?

After purchasing the plan you will receive the confirmation email. You need to provide your WordPress and Hosting account logins. Also, we will mark your account in our ticket system as a premium (max 24 hours response time).

How many websites are included in this service?

One domain is included in the maintenance service, but if you have multiple domains send us an email to support@premiumcoding.com and we will send you an offer for multiple websites.

Can I purchase multiple support plans?

Yes. Once you purchase a support plan, you will already have an account and a support license for the first website. You may purchase another support plan for a different website using the same account.

Which payment methods do you accept?

We accept Paypal and all major credit cards including Mastercard, Visa, Discover, and American Express. After signup, cards are auto-charged each year on a recurring basis until you decide to cancel or upgrade your plan. We sell via FastSpring payment provider.

Do you offer OFF-site backups?

Yes, your WordPress website is safe with us. We offer OFF-site backups in both plans.

Discussion

We want you to be well informed about the theme you would like to purchase. This is why the discussion board was implemented. If you have any question about the theme post it below and we will get back to you as soon as possible.

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Theme ID:

518548

Last updated:

17 Sep, 2020

Developer:

PremiumCoding

PremiumCoding WordPress Personal Support & Maintenance

We offer WordPress Maintenance services that are suitable for both blogs and corporation websites.
Secure your WordPress blog with 24/7 monitoring and quick support.

WordPress Personal Support & Maintenance

Options To Help You Start Your Journey!

Do I need the PRO version?

What exactly do we offer?

24/7 Support

Monthly/Daily backups

Weekly/Monthly updates

Weekly/Monthly security check

General FAQ for WordPress Personal Support & Maintenance

Do you offer 24/7 technical support?

What information do you need from me (the customer)?

How many websites are included in this service?

Can I purchase multiple support plans?

Which payment methods do you accept?

Do you offer OFF-site backups?

Discussion

Leave a Comment

Cancel Reply

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PremiumCoding Market

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Get in touch

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PremiumCoding WordPress Personal Support & Maintenance

We offer WordPress Maintenance services that are suitable for both blogs and corporation websites. Secure your WordPress blog with 24/7 monitoring and quick support.

WordPress Personal Support & Maintenance

Options To Help You Start Your Journey!

Do I need the PRO version?

What exactly do we offer?

24/7 Support

Monthly/Daily backups

Weekly/Monthly updates

Weekly/Monthly security check

General FAQ for WordPress Personal Support & Maintenance

Do you offer 24/7 technical support?

What information do you need from me (the customer)?

How many websites are included in this service?

Can I purchase multiple support plans?

Which payment methods do you accept?

Do you offer OFF-site backups?

Discussion

Leave a Comment

Cancel Reply

OUR NEWSLETTER

PremiumCoding Market

Our services

Get in touch

Our partners

We offer WordPress Maintenance services that are suitable for both blogs and corporation websites.
Secure your WordPress blog with 24/7 monitoring and quick support.