Jobs – Support Assistant

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PremiumCoding Team is looking for a one half-time (2-4 hour/day) Support Assistant to work in our Support portal, answer the support tickets.  We will start with a 7 day trial.

JOB INFO

  • Answer support requests daily
  • Support requests cover items from ThemeForest and other markets (mainly WordPress Themes)
  • Support time per day is 2-4 hours
  • This is a half-time position. You can work from anywhere.
  • Paid on the 15. of each month via PayPal or MB in USD

REQUIRED SKILLS

  • CSS
  • PHP (and HTML, of course)
  • jQuery & javascript
  • WordPress theme development
  • Web inspector (Chrome Developer Tools, Firebug, Google Inspect, etc)
  • Troubleshooting & debugging skills
  • Fluent in English
  • Patience often required
  • Have a basic knowledge of WooCommerce plugin
  • Previous experience supporting Envato authors is a plus
  • Being part of Envato Community for a while is a plus
  • The ability to learn quickly and troubleshoot efficiently are the most important skills

Most of the support comes from our WordPress themes .

You will also work on our project, and bug fixes.

We really appreciate you for visiting PremiumCoding and reading this article! Now you might also want to check out our Themes here.