Userwell: Handle Your User Feedback/Ideas Like A Pro
Take your customer feedback seriously, take it with Userwell.
Without your user feedback, suggestions, and other ideas, you may make the wrong decisions when improving and optimizing your product.
I know, asking questions, sending emails and the like is not the most pleasant task.
But what if there’s software that does all the heavy lifting for you?
“No more tedious work for me? YES, PLEASE!”
That’s exactly what we thought when we first came across Userwell.
There’s a lot of work that comes with product development and the last thing you want to do is to chat with your users.
Which you should!
However, you don’t have to. Userwell will do it instead of you.
3 Steps Is All It Takes
With the quick 3-step process, you can gather, analyze and implement customer feedback LIKE A CHAMP.
What we found really awesome about Userwell is how newbie-friendly it is.
And if you would like to get the gist of it, they offer a 14-day free trial (NO CARD necessary!).
This was more than enough for us to truly understand the amazing potential that you unlock yourself.
Collecting user feedback and suggestions has never been that easy.
Userwell keeps it pretty simple with their pricing options. You either go with Self Service or with a Custom plan.
Self Service goes for $79 per month and covers three team members and two projects. But it offers you all its features, like smart insights, user communication, integrations, GDPR compliance, and more.
Note: You can make a connection with Zapier, Slack, Zendesk and others.
But if you are already doing BIG THINGS, that’s when you would want to go with the Custom plan. You guessed it, there’s no pricing for this one because it’s user-specific.
The custom option includes unlimited team members and projects, custom integrations (setup help), concierge onboarding, and premium support.
For anyone unsure about the pricing selection, reach out to the support team. They are available to offer a helping hand at any time.
Collaboration & Project Management
If you work on your project as a one-man band, that’s cool. Using Userwell is like you’d have a pair of extra hands (or more like four pairs). You’ll save a ton of time.
Still, this software easily handles way more than that.
If you operate as a team, that’s when Userwell comes in EXTRA HANDY.
You can work with your colleagues (even if you work remote), investigate user feedback, and together make the right product improvement decisions.
Additionally, you can continue interacting with your users, share your thoughts and – MOST IMPORTANTLY – show them how valuable their feedback is.
Don’t make your business appear like a bunch of bots would operate it. No. Go. Make it personal and your customers will love it as they will have a feeling of contribution.
If you would like to take your product, software – overall business – to the next level, customer/user interaction (feedback and ideas) matters.
Everyone knows that.
Make every person who decides to use your product part of the community. Let them share their likes and dislikes.
Go the extra mile and ask them what new features they’d like to see.